Belfast Visitor and Convention Bureau has been appointed to manage a Visitor Servicing Project under the Renewing Communities Initiative. Renewing Communities is a government funded programme to address and tackle disadvantage in protestant working class areas of Belfast. The key aim of the project is to help raise the profile of tourism and the economic benefits that it can bring to North Belfast and the Shankill, through the provision of visitor servicing infrastructure and training. The project is being delivered by Jayne O’Neile, who joins the BVCB team for 18 months. Jayne has a strong track record in both tourism and community training having managed an Open Learning Centre for seven years in East Belfast, and four years as Sales and Marketing Manager with Chieftain and Maple Leaf Tours. Jayne will be working closely with the area partnership boards, community representatives and councillors to develop product and implement a series of visitor servicing tools. This will include the development of cultural trails, the production of visitor information literature, signage, and training for local people in North Belfast and the Shankill.
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